Privacy

x77 Privacy Policy – Your Data, Explained Clearly

This Privacy Policy explains what personal information x77 collects from players, why it's collected, how it's used, and what rights you have over your own data. We've written it to be readable, not just legally complete.

Last updated: June 2026

Six Things x77 Wants You to Know

Before you read the full policy, here's a plain-language summary of the most important points about how x77 handles your personal data.

🔒
Your Data Is Secure

All data transmitted between your device and x77 is protected by SSL encryption. Your account credentials and transaction details are never sent or stored in plain text.

🎯
Used Only for Clear Purposes

Your personal information is collected and used for specific reasons — account management, payment processing, KYC verification, and platform improvement. Nothing else.

🤝
Not Sold to Third Parties

x77 does not sell your personal data to advertisers or unrelated third parties. Data may be shared with trusted service providers who support platform operations, under strict confidentiality obligations.

📋
KYC Is a Requirement

Identity verification is a standard part of online gaming operations. x77 collects ID documents to comply with verification requirements and protect both the platform and its players.

⚙️
You Have Rights Over Your Data

You can request access to the data x77 holds about you, ask for corrections, and in certain circumstances request deletion. Contact support to exercise any of your data rights.

📩
Direct Contact Available

Privacy questions, data requests, and concerns can be directed to x77's support team at [email protected]. We respond to privacy-related enquiries as a priority.

1 Scope of This Policy

This Privacy Policy applies to all personal data collected by x77 through the x77.cl website, the x77 mobile application, and any related services or communications. It applies to all registered players and to any visitor who accesses the platform, regardless of location within the Philippines.

By registering an account, using the platform, or submitting personal information to x77 in any form, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how x77 handles personal data, you should not create an account or continue using the platform.

This policy covers x77's own data practices. Third-party game providers or payment processors you interact with through x77 may have their own privacy policies that apply separately to data they process directly.

2 What Personal Data We Collect

x77 collects personal data from you in several ways — directly when you register or interact with the platform, automatically through your use of the site and app, and from third parties where required for verification purposes.

Data Category Examples How Collected
Identity Information Full name, date of birth, gender Registration form, KYC documents
Contact Details Email address, mobile number Registration form, account settings
Identity Documents Government-issued ID, proof of address KYC verification process
Financial Data Bank account details, e-wallet info, transaction history Deposit and withdrawal transactions
Activity Data Games played, bets placed, session timestamps Platform interaction logs
Technical Data IP address, device type, browser, OS Automatic collection via cookies and server logs

x77 only collects data that is necessary and relevant to the purposes described in this policy. We do not collect sensitive personal data beyond what is required for identity verification and responsible gaming compliance.

3 How We Use Your Personal Data

The data x77 collects is used for the following purposes:

  • Account management: Creating and maintaining your player account, including login authentication and security.
  • KYC and identity verification: Confirming your identity and age as required before withdrawals and as part of standard due diligence.
  • Payment processing: Handling deposits and withdrawals in Philippine Peso through your registered payment method.
  • Customer support: Responding to your enquiries, resolving disputes, and managing account-related issues.
  • Platform security: Detecting and preventing fraudulent activity, unauthorised account access, and abuse of the platform.
  • Responsible gaming: Monitoring for indicators of problem gaming and providing self-management tools where needed.
  • Platform improvement: Analysing usage patterns to improve features, navigation, and the overall player experience.
  • Communications: Sending account notifications, transaction confirmations, and — where you've opted in — promotional updates.

x77 does not use your data for automated decision-making that produces legal or similarly significant effects without human review.

4 Sharing Your Personal Data

x77 does not sell your personal data to third parties. Your data may be shared with the following categories of recipients, only to the extent necessary for the stated purpose:

  • Payment processors: Banks, e-wallet providers (such as GCash or Maya), and mobile banking services that process your deposits and withdrawals in PHP. These providers process transaction data under their own terms.
  • KYC and identity verification partners: Third-party services used to verify identity documents and confirm player eligibility.
  • Game content providers: Software providers whose games are hosted on the platform may receive session data necessary to run the game properly.
  • Technology service providers: Hosting, security, analytics, and infrastructure providers that support x77's platform operations under contractual data processing agreements.
  • Legal and regulatory bodies: Where disclosure is required by applicable Philippine law, court order, or lawful authority request.

All third parties who receive your data from x77 are contractually required to protect it and use it only for the specific purpose it was shared. x77 does not permit third-party partners to use your data for their own marketing purposes.

5 Cookies and Tracking Technologies

x77 uses cookies and similar technologies to support platform functionality and understand how players use the site. Cookies are small data files stored in your browser that help x77 remember your session, preferences, and activity during and between visits.

The types of cookies x77 uses include:

  • Essential cookies: Required for the platform to function — including login sessions, security tokens, and account authentication. These cannot be disabled without breaking core platform features.
  • Analytics cookies: Used to understand how players navigate the site, which pages are visited most, and where users encounter issues. This data is aggregated and anonymised.
  • Preference cookies: Remember your settings and choices to personalise your experience across sessions.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use the platform normally.

6 How Long We Keep Your Data

x77 retains personal data for as long as your account is active and for a period afterwards as required by applicable legal and regulatory obligations. Specifically:

  • Account and identity data is retained for the duration of your active account and for a minimum of five years after account closure, in line with standard record-keeping requirements for online gaming platforms.
  • Transaction and financial records are retained for the period required under applicable Philippine financial record-keeping rules.
  • Activity logs and gameplay data are retained for internal analytics and dispute resolution purposes for a reasonable period after account closure.
  • KYC documents are retained for the period required by due diligence obligations applicable to the platform.

After the relevant retention period, data is securely deleted or anonymised. If you request account closure, your data is retained only for the minimum period required by legal or regulatory obligations.

7 How We Protect Your Data

x77 takes the security of player data seriously. The technical and organisational measures in place include:

  • SSL/TLS encryption: All data transmitted between your device and x77's servers is encrypted in transit.
  • OTP verification: Sensitive account actions — including new device logins and withdrawals — require one-time password confirmation via SMS.
  • Access controls: Access to player data within x77's systems is restricted to personnel who need it to perform their role, and is logged for audit purposes.
  • Secure storage: Personal data and documents are stored in secure, access-controlled environments.
  • Fraud monitoring: Automated and manual systems monitor for unusual account activity, login anomalies, and payment irregularities.

No online system can guarantee absolute security. In the event of a data breach that poses a risk to your rights, x77 will notify affected players and relevant authorities in accordance with applicable law.

8 Your Rights Over Your Personal Data

As an x77 player, you have the following rights regarding the personal data x77 holds about you. To exercise any of these rights, contact support at [email protected].

Right to Access

Request a copy of the personal data x77 holds about you, including what it is and how it's being used.

Right to Correction

Ask x77 to correct any inaccurate or incomplete personal data in your account record.

Right to Deletion

Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.

Right to Object

Object to the processing of your personal data for certain purposes, including direct marketing communications.

Right to Portability

Request that x77 provides your personal data in a structured, machine-readable format where technically feasible.

Right to Restrict Processing

Ask x77 to limit how your data is used in certain circumstances, such as while a correction request is being reviewed.

x77 will respond to data rights requests within a reasonable timeframe. Some requests may be subject to verification of identity before they can be actioned. Certain data may be retained regardless of a deletion request where legal obligations require it.

9 Minors and Age Restrictions

x77 is strictly for players aged 21 and above. x77 does not knowingly collect personal data from individuals under 21. If it comes to our attention that an account belongs to a minor, the account will be closed immediately and any associated data will be handled in accordance with our legal obligations.

If you believe a minor has registered an account on x77, please contact support at [email protected] so the matter can be addressed promptly.

10 Updates to This Privacy Policy

x77 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements in how we communicate our data practices. The "Last updated" date at the top of this page reflects the most recent revision.

Where changes are material, x77 will notify registered players through account notifications or a prominent notice on the website. Continued use of x77 after a policy update constitutes acceptance of the revised terms.

11 Privacy Contact

For any questions, concerns, or requests relating to this Privacy Policy or how x77 handles your personal data, you can reach us directly:

[email protected]

Privacy requests are treated as a priority. Please include your registered email address in your message.

For information on how your account data is used in connection with gaming activity, you may also refer to our Terms & Conditions or the Responsible Gaming page.

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